I had a GDPR meeting yesterday with a department, and it normally drives people into the various levels of grief very quickly.
However, I have found that if I start the meeting with the history of the GDPR, and I build the context, people work through the levels of grief much, much faster. I spent a lot of time learning the history of data privacy along with the political & decision-making structure of the European Union for my CIPP/E. And I am very glad I did, because 1) it makes a lot more sense, 2) it really drives home the purpose and intent of the privacy laws, 3) history is important, even the parts we don’t want to remember.
So I recommend that if you are needing to discuss a topic, or train someone, or convince someone of something, its critically important that you know the history and how it relates to the business/processes. Not only should you know it, but you should also be able to articulate the importance and engage in conversation about the subject.
Practice your craft……learn, study, and give back!